This website is operated by 05 Design Studio Ltd., officially registered in Bulgaria. 05 Design Studio Ltd. is also referred hereafter as 05 Studio, we, us, our team, the website, the web page, the company, the online store, the designers. In this website, we offer our products, services and a way for you to shop conditioned upon your acceptance of all terms, conditions, and policies described here.
Below you will find detailed information on our processes and how your information is being collected, stored and used.
When placing an order on our website, you voluntarily provide us with the following personal information that is visible to us – name, address, phone and email. All personal information you’ve provided, as part of the buying and selling process, is stored on the Squarespace platform under orders list and is used only for the sole purpose of processing your order and shipping it safely to you. You are shopping as a guest and you don’t have a registered customer’s account on our website. We do not download or export this information to another site or platform neither do we share it with third parties apart from the shipping companies we work with (such as local post services, express shipping carriers like Econt or TNT) only for the purposes of the delivery of your order. We would not use your email or phone number unless there is a problem with your order.
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, protect our rights or prevent fraud or abuse of our website.
Squarespace, as our website platform, has SSL (Secure Sockets Layer) technology to ensure that your payment and personal information is secure and protected while being transferred to us. Read more about that in ‘Website, Servers and Squarespace’ section below. For offline payments, we provide the option cash on delivery only within Bulgaria with the shipping carrier Econt. Read about how we use your information for this kind of delivery and payment in the ‘Order Processing’ section above.
WEBSITE, SERVERS AND SQUARESPACE
E-MAIL AND NEWSLETTER
The e-mail you’ve provided when placing an order will be used only for customer service purposes regarding your order (as described in ‘Order Processing’ section above).
At our website, you can also find an opt-in banner for our e-mail newsletter. If you decide to subscribe and be part of our newsletter, you will receive promotional messages, news about new products, collections, activities, and sales. Becoming a subscriber is based on your free will and requires a confirmation on your behalf before you start receiving any promotional e-mails. We work with Benchmark mail services for our e-mail campaigns and you can read more about their Term of Use and Privacy policies. Generally, once we send you an e-mail through Benchmark we receive information whether you have received, opened or clicked on the links in the e-mail we’ve sent. If at any time you wish to stop receiving e-mails from us you can remove your name from our mailing list by contacting us at firstname.lastname@example.org or hitting the ‘unsubscribe’ button at the bottom of the last e-mail you’ve received from us.
THIRD PARTY SERVICES
When you provide us with your personal information when placing an order, completing a transaction, verifying your payment, arranging for a delivery, exchange or return of a product, we imply that you consent to our collecting, storing and using the information for these specific reasons only. If after you’ve given us your information, you do change your mind, you can withdraw your consent for us to contact you, for the continued collection or use of your information, at any time, by contacting us at email@example.com and we will work the issue with our platform provider Squarespace to delete your information from our orders list. In some cases, we can ask for your personal information such as your name and email address for different reasons such as promotional e-mails or other types of marketing, but in these cases, we will ask you specifically for your consent by providing you with an opportunity to say no or confirm to participate. You can unsubscribe from our newsletter at any time when you click the button “unsubscribe” at the bottom of the last email that you have received from us.
INTELLECTUAL PROPERTY & COPYRIGHT
When visiting and using this website you agree that it contains proprietary content and information that is owned by 05 Studio. Unless otherwise stated, all content included on the site, such as text, images, trademarks, names, logos, graphics, is the property of 05 Studio. You must not by any form or any means copy, change, display, reproduce, publish, license, distribute, rent, lease, transfer, create derivative works in any manner, sell or resell any software, products, information or services acquired through this website. You also agree not to use or apply any of the content or information on this website for commercial purposes, without a written explicit consent by 05 Studio.
What information do we collect?
- The information you provide us with by confirming the details you’ve entered and giving us consent to use them to process your order – name, address, e-mail, phone number.
- Information collected by Squarespace analytics and cookies technology – this is non-personally identifiable information such as IP address, device and browser type, activity on our website, basic demographic data, statistics on page views, traffic to and from this website.
What do we use this information for?
Information about you, your contact and shipping information:
- Process and fulfill the order you’ve placed.
- Deliver the items you’ve purchased from us.
- Deal with requirements and requests.
- Provide you with information regarding your experience at our website and your purchase.
– Contact you to resolve problems and disputes.
Cookies and analytics information:
- Improve our website, products, services and the whole customer experience.
- Create smooth customer experience.
- Gather general anonymous information about basic aspects of our customers and target group such a demographics, browser and device type in order to improve our products and services.
How do we store this information?
The data you’ve provided is stored on Squarespace’s databases on a secure server behind a firewall. Some of this information, provided with your permission, such as name, phone, address, and e-mail, is visible to us for the purpose of processing your order. We do not download or export this information to another person or business site or platform.
Who do we share this information with?
We do not sell the information you’ve provided to third parties. We may share, and you hereby consent to our sharing of, your information with the following:
- Delivery and shipping affiliates – national and international delivery carriers such as Econt, TNT, and national post services for the sole purpose of processing your order and delivering it safely to you.
- We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, protect our rights or prevent fraud or abuse of our website.
05 Studio and its representatives and associated agents are not liable to you or any other person for any loss in connection with the use of this website or a linked website.
If you have any questions about these terms and conditions, don’t hesitate to contact us!